Hinduja Global Solutions Limited

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About Company

About Company:

“Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HGS’ mission is to optimize the customer journey to make its clients more competitive.

HGS operates on a global landscape with 37000 employees in 61 worldwide locations delivering localized solutions. For the year ended 31st March 2020 HGS had revenues of US$ 737 million.

HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital transformation, with deep domain expertise focusing on back office processing, contact centers, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients. Hinduja Global Solutions (HGS) is a service provider headquartered in Bangalore, India, operating on a global level with over four decades of experience working with some of the world’s most popular brands. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.

Company Profile:

Mission: Our Vision: To be a globally preferred business process transformation partner for our clients, creating value in their business through innovative outsourcing solutions.

Our Mission: To make our clients more competitive

Our Values: Based on the five principles established by our Group Founder, HGS has evolved Seven Values that weave the different cultures across HGS and its subsidiaries into one fabric.

At HGS, seven values guide our interactions with one another and all our stakeholders—Global Mindset, Quality, Sustained Growth, Pride in Execution, Customer Focus, Empowerment, and Integrity”.

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